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If you would like to cancel an order placed online with us, you can easily do so using the following form. Complete the required information and confirm your cancellation in the second step by clicking the “Confirm cancellation” button. You do not need to provide a reason.
Please note: Tickets booked for a fixed date or a specific period cannot be withdrawn from.
Once the form has been submitted successfully, you will immediately receive an automatic confirmation of receipt by email.